Shipping Policy


We offer free shipping on thousands of products 365 days a year. Orders that qualify for free shipping will be shipped via ground carriers (FedEx / UPS / DHL / USPS Priority) and usually take 5-7 business days to arrive.

If you are placing a Rush (1-2 Business Days) or Expedited (2-3 Business Days) order, please be advised that these orders will go out on the same business day if placed before 2:30 PM EST, otherwise they will ship on the next business day. Saturdays and Sundays are not considered as business days.

At Autism Enabled, we try our best to ship your orders within 24-48 hrs of receiving it, however, there could be circumstances when we are unable to do so. In such an event you will be informed of an estimated shipping date. All orders are subject to availability and the shipment could be delayed based on that.

If shipping charges are greater than what was estimated at the time of order placement, we will contact you to get your approval on additional shipping charges.

Oversized / Bulky Items Shipping Terms

Certain items like heavy furniture, swings, standers, etc. cannot be shipped via Rush / Expedited due to sheer weight, availability, and customizations involved.

All oversized/ bulky items’ shipments are curbside deliveries unless otherwise mentioned or requested. Lift Gate, White Glove or Inside delivery is available for bulkier items like heavy furniture, swings, standers, etc. at an additional cost. Shipping options are priced and listed on product pages for some oversized products. For all other oversized/bulky items, standard shipping charges only cover curbside delivery. The customer can call and request another shipping method if they prefer for an additional cost that would be quoted based on the size of the item and the details of the delivery address like floor, elevator access etc.

Shipping Terms Glossary

  • Standard Shipping: Most orders are delivered within 5-7 business days.
  • Expedited: Most orders placed before 2:30 pm EST are delivered in 2-3 business days.
  • Rush: The fastest option available, most orders placed before 2:30 pm EST are delivered in 1-2 business days.
  • Standard Curbside Delivery: Packages are delivered by the curb at the end of the customers’ driveway. The customer is responsible for getting the product off the truck in this case.
  • Lift Gate Curbside Delivery: Packages are delivered off the truck by the curb at the end of the customers’ driveway using a lift gate. Lift Gate is a device that helps lower or raise items off the bed of the truck which is usually 56” off the ground.
  • Inside Delivery: Packages are delivered to the first threshold of the customers’ home. This could be a porch, a garage or simply the front door.
  • White Glove Delivery: This delivery method ensures the product is brought inside the home or institution and placed where the customer desires. The packaging is then opened and removed and any assembly required is taken care of.

Shipping Charges in the Continental United States

Order Value Ground Expedited Rush
$98.99 or less $8.99 Based on weight Based on weight
$99.00 or more FREE Based on weight Based on weight

 

Shipping Charges outside the Continental United States

(American Samoa, Federated States of Micronesia, Guam, North Marianas, Puerto Rico, Virgin Islands, Hawaii, and Alaska)

Order Value Ground Expedited Rush
$49.99 or less $14.99 Based on weight Based on weight
$50 to $98.99 $19.99 Based on weight Based on weight
$99 to $199.99 $24.99 Based on weight Based on weight
$200.00 to $499.99 $49.99 Based on weight Based on weight
$500.00 to $699.99 $69.99 Based on weight Based on weight
$700.00 to $999.99 $99.99 Based on weight Based on weight

 

Transit Time

Transit time can vary from a few days to weeks depending on your (buyer) location and country. Please note that Autism Enabled is not responsible for any delays in shipments due to flight problems, weather, customs, or any other circumstance. In most cases products are delivered to the destination address. However, in some countries, you might be required to personally pick-up the items purchased from local authorities.